Universal Trade Windows Ltd

Universal Trade Windows Ltd
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Universal Trade Windows Ltd
Home
About Us
Contact Us
Gallery
Video Testimonials
Blog
FAQs
Introducing the Team
TERMS AND CONDITIONS
Offers
Universal Vacancies
Forms
Social Media
App
Windows
Doors
Conservatories
Homeowners
Trade & Professionals
Aftercare
More
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Aftercare & Maintenance Guide

Thank you for choosing Universal Trade Windows.


Your investment in high-quality home improvement products is designed to provide you with many years of performance, security, and style.


To help you keep them looking and working their best, please follow these simple aftercare guidelines.



General Cleaning & Maintenance


  • Frequency: We recommend cleaning frames, glass, and panels at least twice a year (more often in coastal or industrial areas).
  • Cleaning Solution: Use warm water with a mild detergent. Avoid abrasive creams, scouring pads, or solvent-based cleaners, as they may damage the surface.
  • Glass: Clean with a non-abrasive glass cleaner and a soft cloth or sponge. Avoid razor blades or sharp tools to remove stubborn marks.
  • Drainage Holes: Check that external drainage slots are clear of dirt and debris to allow water to drain away freely.


Hinges, Locks & Moving Parts


  • Lubrication: Apply a light machine oil (such as 3-in-1) to hinges and moving parts every 6–12 months.
  • Locks & Cylinders: Use a graphite powder or specialist lock lubricant — avoid WD-40 for locks as it can attract dirt.
  • Adjustment: Over time, doors and windows may require slight hinge or handle adjustments for smooth operation. If in doubt, contact our service team.


UPVC Frames & Roofline Products (Fascias, Soffits, Guttering)


  • Wipe down using a soft cloth with warm soapy water.
  • Avoid climbing directly on roofline products — use suitable ladders and safety equipment.
  • Inspect guttering for leaves and debris, especially in autumn, to prevent blockages.


Composite & UPVC Doors


  • Surface Care: Wipe the door leaf and frame with warm soapy water; never use abrasive pads.
  • Threshold: Keep the threshold free from stones and dirt to prevent wear on seals.
  • Weather Seals: Check that rubber seals are clean and seated correctly — wipe them down with a damp cloth.


Conservatories & Roof Systems


  • Roof Panels/Glass: Use a telescopic soft brush with warm soapy water.
  • Avoid pressure washers as they may damage seals and gaskets.
  • Check for moss or algae build-up in shaded areas — remove with a soft brush.



Sliding, Patio, French & Bi-Fold Doors


  • Keep sliding tracks free from dirt, grit, and stones.
  • Vacuum the track and wipe clean with a damp cloth.
  • Lubricate sliding mechanisms as per manufacturer recommendations.
  • Avoid forcing doors if they are difficult to open — this may indicate an adjustment is needed.


Seasonal Care Tips


  • In colder months, check seals for draughts and wipe away condensation build-up to prevent mould.
  • In hot weather, expansion of UPVC products is normal; avoid forcing windows/doors and allow them to cool before operating.


Warranty & Repairs


  • Your product is covered by our guarantee — please refer to your warranty document for specific terms.
  • Any repairs or adjustments should be carried out by our qualified service engineer only to maintain your guarantee.


If You Need Assistance


Our customer care team is here to help with maintenance advice, adjustments, or repairs.

📞 08000 42 42 42

Universal Trade Windows Limited is an Introducer Appointed Representative (Financial Services Register No. 946374) of Phoenix Financial Consultants Limited ("Phoenix"). Phoenix is a credit broker, not a lender. Phoenix is authorised and regulated by the Financial Conduct Authority (FRN: 539195), and offers finance from its panel of lenders. 

All finance subject to status and credit checks.

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